Some of the mechanics in the Green Hell Multiplayer are not clear for everyone so before you report a bug please read this section to be sure that wasn't the intended design of the game.īlack boxes in this part of the guide may contain minor spoilers for the Story (spoiling only mechanics). If you stream or record your play-through please share a link with us with a timestamp. In such cases please attach a screenshot showing the issue and compass coordinates. Issues regarding in-game world graphics are easier to fix if we know their location. Instructions on how to send us the save can be found in the 'Save Files' section. Providing us with a game save file from the playthrough where the issue already occurs saves us a lot of work. Sometimes issues that seem to occur for some players frequently, are not so easy to reproduce in our testing environment. When it comes to functional issues even a tiny detail can be very relevant for reproduction. Try to describe your issue as precisely as possible. In order to make tracking them easier please include a tag with the game version in front of every bug topic e.g. Sometimes issues that we fixed can occur in some other way. In order to debug and fix the issue, we must first make it occur on our PCs with the highest frequency. The bugs should be reported in Bug Reports subforum here: ![]() Please note that even if you delete AuraLayerManager.dll file, it will be downloaded again every time game is updated. If neither of these methods worked for you please let us know by reporting it to have to make sure that this issue is contained only to Players that use Asus Aura so we kindly ask you to provide information on wether you use any Aura Sync software or not when reporting this issue to us.Īlso we noticed that some of you found a workaround for the crash occuring after recent Green Hell update by deleting the AuraLayerManager.dll file. Update Aura to the latest version (1.07.79_V2.1). Installing newest Asus Aura firmware should solve the problem: We've contacted Asus regarding this issue and we've been informed that such error may occur when using an outdated version of Asus Aura software. Asus Aura Sync Update 1.8.1 makes my game crash on startup
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